Multifamily Operations & Tech Virtual Forum
Virtual Conference
October 6, 2020

Enter Virtual Event

  • You are not currently registered for this event. If you wish to attend please use "Registration" tab below to register for this conference.


The multifamily ecosystem has endured an unprecedented level of disruption over the last four months, yet owners, operators, property managers and those who serve their communities continue to adapt and provide an essential necessity to millions of renters across the country.

Demonstrating true light-footedness, multifamily industry participants have impressively traversed a suboptimal set of circumstances – including reliance on virtual tours, far reaching regulatory changes, and mass deurbanization. Despite these headwinds and a host of fundamental economic shifts, the multifamily sector anticipates not only growth in property acquisitions but in demand for new and expansive property management and operational strategies.

Against this backdrop, and in our commitment to providing the multifamily industry a platform to learn from and network with one another, discuss newly developing best practices, and exchange critical business insights, IMN is excited to announce the Multifamily Operations & Technology Virtual Forum, taking place October 6, 2020.

Built upon a best-in-class, user-friendly platform, the virtual conference features a host of capabilities that will ensure you arm yourself with the information and connections you’ve grown to expect from our industry leading live events, including:
  • Attendee Networking Attendees and sponsors can meet via video or text chat; one-on-one or in groups; to discuss the latest deals, investment opportunities or whatever else is on your mind.
  • Diverse Content Hear from industry leaders through a range of keynote addresses, panel discussions, ‘closed-door meetings’, and roundtables.
  • On-Demand Access Can’t make it to the live session? Add it to your personal calendar and enjoy on-demand access whenever the time is right.
  • Speaker Engagement Engage directly with the virtual conference speaking faculty during live sessions with Q&A and polling or take the conversation offline within the networking portal.
  • Unlimited Resources Download and save pertinent industry resources throughout the entire platform from panel presentations to exhibitor whitepapers, you will not leave the conference empty-handed!
  • Ease of Access Register for the virtual conference and receive access from any device no matter where you are.
IMN is excited to adapt alongside our clients in today’s new normal and we hope you will join us for this must attend virtual gathering on October 6

Who Should Attend
  • Owners/Operators
  • Property Managers
  • Technology Vendors
  • Service Providers

Conference Highlights

Networking Tutorial

    Platform Introduction
    Getting Started
    Updating Personal Info
    Updating Demographics
    Searching By Name/Company
    Filter By Demographics
    Send Invitation
    Accept Invitation
    Messaging Connections
    Post Conference Content

My Agenda

  • To view your agenda you must be signed in Sign-In


    Tuesday, October 6th, 2020

      10:15 AM
      Explore The Hubb Platform

      • Finish setting up your Hubb profile, watch the welcome video, schedule one-on-one meetings, watch on-demand content, and more!

      10:25 AM
      Exhibition Hall Opens & Networking Begins

      • Take some time to connect with your industry peers and learn more about the products and services that could transform your business, by visiting the exhibit hall and exploring the virtual booths on display.

      10:40 AM
      Multifamily Macroeconomic Trends & The Changing Consumer Equation: What Is The Impact On The Property Manager?

      • • Watching out for new regulations: How housing policy can differ under different political parties in the White House
        • Are tenants losing income & jobs and going smaller with less amenities vs. working/schooling from home and going bigger with more amenities?
        • Will there be a dip in occupancies once the CDC regulations expire?... The latest on tenant payments
        • Cash drain: Will some multifamily companies not make it?
        • Electric cars, Uber, tech game changers… Translating present and future trends to money
        • Millennials clearing out the cities and moving home/ the suburbs: Temporary or permanent?
        • What kind and how much financing is available?
        • Where is new construction? Is the value-added deal dead?
        • Impact of declining immigration
        • Looking at niches like micro apartments, co-living, senior & student housing

        • Paraag Sarva, Co-Founder & CEO (Rhino)
        • Hugh Cobb, Partner (Alpha Barnes Real Estate Services)
        • Antonio Marquez, CEO (Comunidad Realty Partners)
        • Carlos Burneo, Senior Director (Nuveen)
        • Tyler Perlmutter, COO (Pinecrest)

      11:25 AM
      Exhibit Hall Networking Break

      Track A 11:55 AM
      Increasing NOI, Property Value & Performance Through Best Practices For Benchmarking, Budgeting, Technology & Expense Control

      • • Shrinking due to less earning vs. rising due to associated coronavirus costs: Which direction are your budgets going?
        • Impact of using virtual and third party managers
        • Inventory systems, finance and technology platforms: What is out there and what are you looking for?
        • Effective technology vendor management:  What to look for to make value-driven buying decisions. 
        • Department vs. portfolio model: how technology can play a role. 
        • Are there any ancillary income possibilities in this climate?
        • Deferring maintenance on the table?
        • Keeping insurance costs in check
        • How does technology impact insurance costs? Does it make you look more attractive? 
        • Budgets: Should you separate by client or building? 
        • Operating costs of 3rd party vs. self-management 
        • Should you be prepared for a wave of rental insurance cancellation?

        • Christine Wachsman, Asset Manager (Fairfield Residential)
        • Cyrus Claffey, Founder (ButterflyMX)
        • Lani Porter, EVP and Managing Director (CALCAP Properties)
        • Lisa Tufano, NOI Strategist (Knock)
        • Kimra Holcomb, Co-Founder / CEO (Vicinia Real Estate, LLC)

      Track B 11:55 AM
      Smart Homes: Where Is The Demand & Return?

      • • How necessary are smart speakers?
        • Automated thermostats and lighting: What is the ROI?
        • Voice-activated commanded appliances
        • Smart locks and other security features
        • Looking for seamless integration
        • What is coming in 2021?
        • What has been coronavirus proof?
        • Routers and displays
        • Google vs. Amazon vs. Apple

        • Demetrios Barnes, Chief Operating Officer (SmartRent)
        • Christi Weinstein, Vice President of Support Operations (BH Management Services)
        • Michael Barna, Senior Financial Analyst (DeBartolo Development)
        • Michael Serour, VP of Commercial Sales (Verdant Energy Management)
        • Michael Branam, Director of Sales - Multifamily (PointCentral)
        • Colin DePree, Residential Business Leader (Salto Systems)

      12:50 PM
      Log-in Luncheon

      Track A 1:20 PM
      Increasing NOI & Property Performance By Widening Your Tenant Pool & Their Revenue Stream

      • • Leveraging technology to update the deposit requirement system
        • Increasing efficiency while lessening administrative burden
        • How much of a vacancy loss do landlords have?
        • Methods of minimizing default risk while  getting underqualified individuals into apartments
        • Resident liability programs
        • Captive insurance programs

        • Justin Ford, President (Pax Properties)
        • Joe McDiffitt, Director of Property Management (Coastal Ridge Real Estate)
        • Adam Meshekow, Chief Growth Officer (Leap)
        • Noah Molnar, Managing Director (POPIC, LLC)
        • Eric Krauss, Director, Sales & Partnerships (Rhino)

      Track B 1:20 PM
      Virtual Showings & Conversions: Using Leasing Agents Vs. Self-Guided Tours

      • • Performance vs. other marketing channels
        • Lockboxes: What is out there?
        • Should pre-approval letters be required for tours?
        • ROI vs. other social media & traditional marketing channels
        • Demographics of those who take the tours: How many are from out-of-town?
        • Best practices for physical showing
        • Selling the whole building

        • Kristina Reynolds, VP of Operations (33 Realty Management)
        • Mike Rovito, CEO (Dwelo)
        • Rebecca Williford, Marketing Director (Haley Residential)
        • Jamin Harkness, Executive Vice President/Partner (The Management Group)
        • Andre Sanchez, COO (Rently)

      Track A 2:20 PM
      Third Party Management vs. Taking Management In-House

      • • Self-management operating costs vs. outsourced fees
        • Cost for 200 vs. 2000 units
        • What was the latest function you outsourced/considered outsourcing?
        • What do you look for in a 3rd-party manager?
        • Outsourcing in new markets: When does it pay to take back management?
        • Impact of local vs. centralized staffing structures

        • Mike Ballard, Partner (Ascent Multifamily Accounting)
        • Lisa Mason, Director Asset Management (Baldwin & Sons, LLC)
        • Steve Firestone, Managing Partner (Crown Bay Group LLC)
        • Josh Friedman, Vice President Finance (DB Capital Management)

      Track B 2:20 PM
      Tech Vendor Hot Seat

      • This panel will consist of owners asking pointed questions to vendors the types of questions you would want answered when evaluating a new system Panel Chair (Apartment Owners/Property Managers): 
        Maureen Miles, Managing Partner 4M Capital REI Discussion Facilitators (Apartment Owners/Property Managers):
        David Perez, Chief Operating Officer Carroll
        Jasmine Nazari, Partner, Chief Operating Officer Urban Green Investments On the Hot Seat (Technology Service Providers:
        Dino Vakoutis, National Sales Director-CRE and Multifamily Corrigo Inc.;
        Adam Meshekow, Chief Growth Officer Leap;
        Mike Branam, Sales Director-Multi-Family PointCentral

        • Maureen Miles, Managing Partner (4M Capital REI)
        • David Perez, COO (Carroll Organization)
        • Jasmine Nazari, Partner, Chief Operating Officer (Urban Green Investments)
        • Dino Vakoutis, National Sales Director, CRE and Multifamily (Corrigo Incorporated)
        • Adam Meshekow, Chief Growth Officer (Leap)
        • Michael Branam, Director of Sales - Multifamily (PointCentral)

      3:05 PM
      Exhibit Hall Networking Break

      Track A 3:25 PM
      Problem Collections, Defaults & Eviction Bans: What Is Your Policy As The Eviction Moratorium & Extra Unemployment Benefits Wind Down?

      • • Centralized vs. decentralized collections
        • The PR side
        • What do you think of partial payments?
        • Online payments
        • Local regulations to be aware of
        • Late payment fees
        • Cost of a new tenant vs. raising rent: Revenue management best practices
        • Is everyone finally using online payments?

        • Jonathan Brundige, Chief of Portfolio Management (Waypoint Residential, LLC)
        • Steven Kollar, Managing Principal (Cash Flow Properties/ROIturnkeypropertie)
        • Lee Bradford, Vice President of Operations & Training (LMC Living, a Lennar Company)
        • Art Lieb, Managing Partner (Provence Real Estate, LLC)
        • Daniel Jaramillo, CEO (Strategic Properties)

      Track B 3:25 PM
      The Apartment Of The Future Is Here Now… What Does It Need In This Coronavirus Environment?

      • • Home automation… The latest hot in demand
        • The next generation of smart lights, thermostats and security
        • What will you be able to put at the fingertips of the tenant?
        • Dashboards, voice and remote control
        • Monitoring keys
        • Smart devices don’t make smart apartments
        • Integration and staff brain damage
        • Expected uptake/ROI

        • Marshall Friday, Director of Multifamily Sales (ADT Security Services)
        • Miguel Sandoval, Asset Management (Dayrise Residential)
        • Yakov Belousov, SVP Operations (Pegasus Residential)
        • Beth Zinsky, Multi-site Property Manager (Westminster Management)

      4:25 PM
      Large Firm Senior Executive Covid-19 Change Panel: Keeping Solvent Through New Property, Asset & Cash Management Initiatives

      • • What has been the impact of these changes on your bottom line? On your back office efficiency?
        • What have been the effect on your amenities?
        • Impact of going down 5% in occupancy
        • How’s home working going? What were some of the problems getting to where you are now?
        •  Which government programs should you be tapping?  
        • Working with tenants and non-paying tenant policy
        • What are investors and property owners asking about?
        • Workout and rescue capital experiences
        • Is it time to look at the maintenance reserves?
        • Expansion plans & taking advantage of low interest rates: Staffing rightsizing and planning for the upswing

        • Jason Danley, COO (Peak Capital Partners)
        • Brett Duke, Chief Operating Officer (Atlantic Pacific Real Estate Group)
        • Joanna Zabriskie, President and CEO (BH Companies)
        • William Boukalik, Managing Director – Asset Management (Canyon Partners Real Estate)
        • Kelly Blaskowsky, COO (Capstone Real Estate Services, Inc.)
        • Kari Warren, Executive Vice President - Operations (Kairoi Residential)

      5:20 PM
      Networking Power Hour

      6:15 PM
      IMN’s Multifamily Operations & Tech Virtual Conference Concludes



To register for this conference you must be signed in

  • *Multifamily Owner/Operator/Developer - $0
  • *Multifamily Property Manager - $0
  • Service Provider/Vendor Registration - $750

Contact Us


  • No venue/hotels have been posted for this conference at this time

1120 Avenue of the Americas, 6th Floor, New York, NY 10036
Tel: +1(212)901-0506 Fax: +1(212)768-2484

View Full Site
You need to login before accessing this section. Click "Login" from bottom menu.

Please sign in

Create Account Recover Password Sign in with LinkedIn

Enter Your Email: