Multifamily Operations & Technology Webcast
Virtual Panel
June 3, 2020


    Wednesday, June 3rd, 2020

      3:00 PM (Eastern Time)
      Multifamily Operations & Technology Webcast

      • Please scroll down to view recording

        A new normal has multifamily owners and operators concerned about rent payments, deferred maintenance, and the well-being of their neighborhoods and apartment buildings.  During this time, it is critical that we evaluate the policies, procedures and technologies within the multifamily sector. Join IMN’s Multifamily Operations & Technology Webcast to hear industry experts analyze the implications of today's new environment.

      3:00 PM (Eastern Time)
      Sponsored by:

      •    Ascent Multifamily Accounting    

      3:00 PM (Eastern Time)
      Home Automation & Tenant Communication

      • • Since the coronavirus has reared its ugly head which technology has become essential?
        • Using smart phones for opening doors, mail boxes, elevators and other common area common functions and amenities- Are we there yet?
        • Maintenance monitoring, inspections & reporting
        • Tenant payment alterations
        • Do we have enough bandwidth?
        • What kind of ROI on new technology should you be targeting?
        • What are the questions you should be asking before adapting this technology
        • Unique situations, unique solutions
        • Special considerations for co-living, dorms, apartments, condos and senior facilities  

        • David Perez, COO (Carroll Organization)
        • Marshall Friday, Director of Sales (ADT Multifamily)
        • Lee Bradford, Vice President of Operations & Training (LMC Living, a Lennar Company)
        • Demetrios Barnes, Chief Operating Officer (SmartRent)
        • Andy Schnack, Senior Manager (Xfinity Communities)

      3:45 PM (Eastern Time)
      Third Party Management vs. Taking Management In-House? Has the Coronavirus Changed The Equation?

      • • Are you thinking about taking Management In-House more now than before? Would you consider outsourcing the back office? What were your motivations?  Biggest surprises?
        • How many doors do you need for in-house management to make sense? Are there differences for different functions?
        • What is the average management cost for different types of properties?
        • How do you evaluate a management company to make your decision whether to continue using it or starting your own
        • Software that allows outsourcing
        • When to create your own management firm
        • Do your lenders care about whom you outsource to?
        • Getting the most out of my relationship with my 3rd party manager

        • Mike Ballard, Partner (Ascent Multifamily Accounting)
        • Seth Wilson, Managing Director (Clarity Equity Group)

      4:05 PM (Eastern Time)
      Minimizing Operational Cost, Improving NOI & Property Value Using Captive Insurance & Alternative Risk Transfer Solutions

      • • What is the potential net income?
        • Methods to eliminate gaps in insurance
        • Operational efficiencies via lease consolidation, accounting & reporting
        • Costs involved in collecting/verifying/managing certificates
        • Self insurance and captives: Can you extend into other parts of your business? 

        • Doug MacGinnitie, CEO (River Oak Risk)
        • Scott Stettler, Chief Financial Officer (Wasatch Property Management)

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  • Wednesday, June 3rd, 2020
  • 3:00 PM

    Multifamily Operations & Technology Webcast

    *** This session contains audio, but you must have been registered for this conference to be able to play audio files

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Tel: +1(212)901-0506 Fax: +1(212)768-2484

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