COVID-19 Update as of 3 March 2020

IMN’s Mortgage Servicing Rights (East) is taking place March 19-20 in New York as planned. IMN is closely monitoring developments regarding the Novel Coronavirus (COVID-19) outbreak and will continue to assess the situation. As part of this process we are closely following the latest recommendations from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) regarding COVID-19 to ensure the safety and health of our attendees. For the safety of our event participants, we will institute numerous safety measures and guidelines to safeguard our participants wellbeing during this time.

We ask all registered attendees to self-certify against the following criteria:

  • They have not traveled to Mainland China, Iran, South Korea or Italy within the 14 days prior to the event
  • They have not been in contact with anyone diagnosed with COVID-19
  • They have not travelled from Hubei Province of Mainland China

If an attendee is unable to self-certify against any of the criteria, then we ask that they substitute another attendee in their place, who can.

Additionally, any domestic travel restrictions imposed by the local authorities of the hosting country will have to be adhered to in addition to the self-certification above.

IMN will keep up-to-date information on our event website and will communicate any pertinent updates directly to registrants.


IMN will be working closely with the venue and all onsite suppliers to ensure appropriate extra processes are in place.

  • IMN will provide Sanitation stations throughout the event venue
  • We will have an increased frequency of cleaning and disinfection around the event venue
  • All venue surfaces and speaker microphones will be regularly sanitized throughout the duration of the event
  • Training of Event Staff and Hotel Staff on preventative measures
  • Response plans for reported illnesses
  • Implementing and communicating protocols for prompt medical assistance and screening for attendees who feel ill during the event

IMN also encourages attendees to practice respiratory hygiene, including covering your mouth and nose with a flexed elbow or tissue when coughing or sneezing and washing your hands with an alcohol-based sanitizer and, soap and water.

For more information on precautionary measures, please review the WHO guidelines.

Additional Resources

For further information, updates and guidance please see the following links:

  • World Health Organization (WHO) Novel Coronavirus Daily Situation Reports: HERE
  • Centers for Disease Control and Prevention (CDC) Situation Summary: HERE

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