SVP, Lender Servicer Solutions
Tim D. Allen, CMB®, is SVP Lender Servicer Solutions at Home Captain. Home Captain is the premier solution for helping lenders convert up to 5 times more of your purchase customers. Through our patent-pending integrations across the home buying ecosystem, stringent screening and management of real estate agents, seamless buyer status reporting into lenders systems, and service-oriented concierge service, we help lenders increase conversion rates, improve service scores, and develop a best in class experience for their borrowers.
Tim has over 25 years leadership experience in mortgage banking and customer retention managing both mortgage retail sales and mortgage operations. He is a past president of the Mortgage Bankers Association of Florida and has held regional managerial positions for JPMorgan Chase, National City Mortgage, SunTrust Mortgage and Barnett Bank. He is a recognized speaker on the topic of mortgage customer service and borrower retention. Tim is the 2012 recipient of the MBAF Brown L. Whatley Award. This prestigious award has been presented since 1955 to the most outstanding member of the year, which recognizes contributions to the association and the banking industry in the state of Florida. Tim holds a Bachelor of Science in Public Administration from West Liberty University and the Certified Mortgage Banker (CMB®) designation from the Mortgage Bankers Association of America.